Wrong file versions
Customers resend updated art without context, and shops quote from outdated files.
Why artwork by email breaks down
Email attachments work for one-off jobs but fall apart as order volume grows.
Size and format issues
Low-resolution logos discovered after quoting waste production time.
No link to the enquiry
Files arrive detached from quantity, sizes, and deadline details.
Static sites cannot upload
HTML-only sites have no server to receive multipart form data.
Accept uploads with Formgrid file fields
Formgrid handles file storage and attaches uploads to each lead in your dashboard.
Add a file upload field to a quote form in the Formgrid builder, or use a template that already includes artwork upload steps.
Publish the form and share the link, or point your existing HTML form at a Formgrid endpoint — uploads work the same either way.
You receive an email notification with submission details, and files stay with the lead for quoting and production handoff.
Best practices
Artwork upload best practices
Set clear expectations so customers send usable files the first time.
State accepted formats
List PNG, PDF, AI, EPS, or SVG in helper text below the upload field.
Note resolution expectations
Ask for print-ready art at 300 DPI where vector files are not available.
Allow multiple files
Front, back, and brand guideline files often arrive as separate assets.
Keep uploads optional when needed
Let customers submit details first and upload art in a follow-up if that fits your workflow.
Use spam protection
Built-in protection reduces junk submissions with bad attachments.
Plan storage with your team
Review file upload limits on your Formgrid plan before peak season.
Example form
Preview a live template, customize it in Formgrid, and publish to your website.
Customer spotlight
Custom apparel business
A custom apparel business collects custom apparel quote requests and artwork uploads directly from its website instead of relying on email attachments.
View templateFAQ
Common questions about quote forms and artwork uploads for print shops.
Yes. Formgrid acts as the form backend and accepts multipart uploads from HTML forms.
Files appear with the submission in your Formgrid dashboard and in email notifications.
No. Use the no-code builder, or paste a Formgrid endpoint URL into your form action attribute.
Put this guide into practice
Customize a template or create a blank form. No credit card required.
Part of the Custom Printing resource hub · All guides