Real customer story
Case study
Annie, horse riding event organizer (San Diego)
Every time someone registered for her endurance ride, she received an email with all the details dumped in one long, unformatted block.
No labels. No sections. No structure.
Her event manager had to manually scan every registration to find the right information.
For a 200 person event, that meant hours of unnecessary work, right when the team needed to focus on logistics and safety.
With Formgrid, each submission is structured into clear sections, including the following.
- Rider information
- Horse details
- Session selection
- Payment summary
Now every registration reads like a clean, professional document. Easy to scan, easy to hand off, easy to archive.
“Formgrid solved the problem quickly and created a custom email template tailored to our form.”
What customers say